Refund Policy
PLEASE READ THIS POLICY CAREFULLY BEFORE MAKING A PURCHASE.
All sales made through Dècorine are final. By purchasing any digital product, downloadable guide, design blueprint, consultation, or service from this website, you acknowledge and agree to the terms outlined below.
No Refunds
Due to the digital nature of our products, all purchases are non-refundable and non-returnable. Once a purchase has been completed and access to the digital content has been granted, we cannot revoke, recover, or verify the deletion of the delivered materials. Therefore, refunds, returns, exchanges, or credits will not be provided under any circumstances, including but not limited to:
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Change of mind
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Accidental purchase
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Purchasing the wrong product
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Failure to read the product description
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Dissatisfaction with personal style preferences
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Misunderstanding of the product contents
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Lack of compatibility with your personal tastes
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Lack of time to use the product
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Finding similar information elsewhere
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Failure to achieve desired decorating results
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Technical limitations of your device or software
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Failure to download or save the files after delivery
Nature of Our Products
Dècorine products are educational and informational digital resources intended to provide design inspiration, furniture recommendations, layouts, styling guidance, and decorating direction. They are not custom interior design services unless explicitly stated.
Individual results may vary depending on your space, budget, product availability, installation, execution, and personal preferences. We do not guarantee any specific design outcome, aesthetic result, increase in property value, or level of satisfaction.
Product Availability and Retailer Changes
Many of our recommendations reference products sold by third-party retailers, including IKEA. Product availability, pricing, colors, dimensions, collections, and specifications may change without notice. Dècorine is not responsible for changes made by third-party retailers after a guide has been published or purchased.
Online Consultations
All consultation purchases are non-refundable. Once a consultation has been booked, purchased, scheduled, completed, or partially completed, no refunds, credits, or chargebacks will be accepted.
Requests to reschedule may be accommodated at our sole discretion and are subject to availability.
Unauthorized Chargebacks
Initiating a chargeback, payment dispute, or reversal after receiving access to a digital product or service may constitute a violation of these terms. Dècorine reserves the right to provide purchase records, download records, access logs, correspondence, and other relevant documentation to financial institutions and payment processors in order to contest such claims.
Technical Issues
If you experience a genuine technical problem preventing access to your purchased files, please contact us at [your email address]. We will make reasonable efforts to provide replacement access or resolve the issue. Technical assistance does not constitute grounds for a refund.
Agreement
By purchasing any product or service from Dècorine, you confirm that you have read, understood, and agreed to this Refund Policy in its entirety and that you understand all purchases are final.